City of Sacramento's world-class services just got even better!

Whether it's refuse collection, leaf pickup, street sweeping or world-class drinking water, Sacramento is a leader in providing quality customer services. Sacramento City 311 enhances these amenities by making city government even more accessible.

The Sacramento City 311 service center is a centralized contact center for the City of Sacramento that is intended to make life a little easier for its residents, businesses, and visitors. 311 works to answer your questions, with live representatives available from 7 a.m. to 7 p.m., seven days a week, 365 days a year. After 7 p.m., 311 continues to accept calls for emergencies and critical issues requiring immediate attention, such as animal emergencies, public right-of-way hazards, and utility emergencies.

Allow us to navigate the system for you to find the answers or the people you need. Join us in shaping a better tomorrow for our city and remember: solutions start with a call, email, or a mobile app request.