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The City of Sacramento is dedicated to continuous improvement. To advance this effort, the City Manager’s Office tracks performance measures for every department. Department performance measures are intended to:
As we face a challenging budget year, the City of Sacramento is committed to being transparent not just about what we spend, but also what we achieve with the resources we have. That’s why we’re proud to announce the launch of our Fiscal Year 2025/26 Key Performance Indicators (KPI) Dashboard — a new tool designed to help residents understand how well City operations are performing across core service areas.
Key Performance Indicators (KPIs) are annual measures that provide a general assessment of our organization’s operational health. They offer a bird’s-eye view of how we’re doing in areas that matter to residents — from public safety and customer service, to neighborhood livability, sustainability, and civic life.
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