About 311

City of Sacramento's world-class services just got even better!

Whether it's refuse collection, leaf pickup, street sweeping or world-class drinking water, Sacramento is a leader in providing quality customer services. Sacramento City 311 enhances these amenities by making city government even more accessible. The Sacramento city 311 service center is a centralized contact center for the City of Sacramento that is intended to make life a little easier for its residents, businesses and visitors. 311 works to answer questions as our live representatives are ready to assist you 24 hours a day, seven days a week. Allow us to navigate the system for you to find the answers or the people you need. Join us in shaping a better tomorrow for our city and remember, solutions start with a call, email or a mobile app request