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pets
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Digital Strategy
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The Digital Strategy is a broad and comprehensive assessment of interviews with management, subject matter experts, the community, users, and technical staff. The strategy employed an extensive, logical, and structured approach to collect, assess, and synthesize information. Extensive business process analysis, careful technical analysis, and alignment with industry best practices were among the many areas included.
Leverage existing investments
The City uses many technologies to carry out the City’s mission-critical business functions. Using existing solutions and reducing the number of systems can substantively improve efficiency, service delivery, security, accuracy, and transparency.
Open up access to information
There are vast amounts of information stored in many systems across the organization. It can be difficult for the community, decision-makers, and operational managers to make informed data-driven decisions. Organizing and expanding access to information will improve operations throughout the City and the public’s trust.
Make services available
The availability of City services is key to the effective delivery of services to those who need them. The City can substantially reduce costs and better serve our citizens and staff with more and improved online services.
Read the 2024-2025 IT Digital Strategy
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