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Community Response

Community Outreach

Community Response

Community Outreach

The Office of Community Outreach engages with residents both housed and unhoused who need support.

Neighborhood Resource Coordinators work in the field responding to community requests received through the City’s 3-1-1 system. NRC teams engage with individuals and families, working to connect them with services and empower them to be involved in solutions to obstacles they may face.

Through the City and County of Sacramento’s partnership agreement, which provides increased availability of behavioral health services for our community, DCR field staff can effectively connect community members to a broader spectrum of services designed to aid the most vulnerable in our community.

The Community Outreach field staff respond to 3-1-1 calls for service and dispatch response teams.

Calls for service types involving unhoused community members include:

Homeless camp concerns;
Homeless encampments 500 feet from schools;
Homeless encampments blocking sidewalks;
and self-referrals made by unhoused community members who are requesting assistance.

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