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If your 311 service requests have gone unanswered or require urgent attention, Council District 2 is here to help bridge the gap. To escalate a concern, start by gathering your original 311 reference number and any relevant documentation, such as photos of the issue or a brief timeline of previous reports. We recommend submitting these details first through our online 311 support form below, then calling or emailing the District 2 Office directly. By providing specific information—like the exact location and the length of time the issue has persisted—you allow our team to effectively advocate on your behalf with the necessary city departments to ensure a timely resolution.
Email: district2@cityofsacramento.org
Phone: (916)-808-7002
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