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Rental Housing Inspection Program

Rental Housing Inspection Program Billing FAQs

Welcome to the Rental Housing Inspection Program (RHIP) Billing & Fees FAQ. This page provides clear information about program fees, invoices, payments, and common billing questions.

What fees are required under RHIP?

RHIP includes the following standard fees:

  • Annual Program Fee 
  • Unit Inspection Fee 
  • Additional Unit Inspection Fee 
  • Reinspection Fee 
  • Rescheduling Fee 
  • Administrative Penalty Fees (when applicable) 
  • Code Technology Fee (applies to all fees)

I received a bill from RHIP and do not understand the invoice. What do the codes mean?

Each invoice begins with a code that identifies the fee type:

  • RIF – Annual Program Fee 
  • RRS – Rescheduling Fee 
  • RUI – Unit Inspection Fee 
  • RRI – Reinspection Fee 
  • RAP – Administrative Penalty Fee

If you need additional clarification, please submit a Billing Inquiry Form or email RHIP@cityofsacramento.org.

What is the Annual Program Fee?

The Annual Program Fee is $25 per rental unit and is billed once per year, typically between January and June of the calendar year.

How much does a rental unit inspection cost?

The Unit Inspection Fee is $180 per unit when a City Building Inspector conducts a required initial inspection.

Are there fees for additional units inspected at the same property?

Yes. If more than one unit is inspected during the same visit, an Additional Unit Inspection Fee of $180 per unit applies.

What is the cost of a reinspection?

If violations are not corrected by the deadline provided by the inspector, a Reinspection Fee of $295 will be assessed.

Is there a fee to reschedule an inspection?

Yes. A $180 Rescheduling Fee applies if:

  • The reschedule request is made within 7 calendar days of the scheduled inspection 
  • The inspection is rescheduled more than once 
  • The inspection appointment is missed

What is the Code Technology Fee?

All RHIP fees include an 8% code technology fee to support digital billing systems, inspection software, payment processing, and program administration.

What happens if I do not pay my RHIP fees?

Late or unpaid fees may result in:

  • Additional late fees or administrative penalties 
  • Referral to a collection agency 
  • Placement of a lien on the property 
  • Annual inspection of the property

How will I receive my RHIP bill?

Billing statements are issued through the City’s Revenue Division and may be delivered:

  • By email (if enrolled in eDocs)
  • By postal mail

How can I pay RHIP fees?

Payments may be made using any of the following methods:

  1. Online – Scan the QR code on your invoice 
  2. By phone – Call 916 808 5527, then press option 8 
  3. By mail –
    City of Sacramento
    PO Box 1018
    Sacramento, CA 95812

Why did I receive a late fee even though I mailed or submitted my payment before the due date?

Payments must be received by the City on or before the due date. Postmarks do not apply. If payment is processed after the due date, a 20% late fee will be assessed.

What if I believe my billing statement is incorrect?

You may request a review by submitting a Billing Inquiry Form. Supporting documents may be required.

How do I dispute or contest a bill?

To dispute an invoice, email RHIP@cityofsacramento.org with:

  • Case number 
  • Invoice number 
  • Customer ID 
  • A detailed explanation of the dispute

You may also mail a written request to:
Attn: RHIP
300 Richards Blvd, 3rd Floor
Sacramento, CA 95811

A Supervising Building Inspector will review your request and issue a determination.

How can I avoid additional fees?

You can avoid extra charges by:

  • Paying fees on time 
  • Keeping contact information up to date 
  • Attending all scheduled inspections 
  • Providing at least 7 days’ notice when rescheduling 
  • Correcting violations before the reinspection date

If you need to update your mailing address, phone number, email, or local contact representative, you must submit an updated registration form.

I received a bill but recently sold the property. What should I do?

You may submit an online exemption request.

Fee guidance:

  • If the property sold between January and June, the Annual Program Fee may be waived. 
  • If the property sold after June, the Annual Program Fee remains valid and must be paid.

Please note:

  • Ownership records update monthly, so changes may not appear immediately. 
  • Once staff confirm fee removal, processing may take up to one week. 
  • Billing statements are generated on the 15th of each month; statements received during processing may be disregarded. 
  • If statements continue after ownership is updated, please submit a Billing Inquiry Form or email RHIP@cityofsacramento.org

Who can I contact for billing questions?

For billing assistance, please contact:

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