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Autonomous car services are also known as "robotaxis", or "driverless vehicles". This option offers customers the unique experience of mobility without a human driver by utilizing the latest in mobility technologies to facilitate efficiency and sustainability in the transportation ecosystem.
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The City of Sacramento does not issue permits or have regulatory authority over autonomous vehicle (AV) service providers. All permits and regulations are under the authority of the State of California.
As autonomous vehicles are relatively new to Sacramento, these questions and answers will be updated to reflect the most current information.
| Question | Answer |
|---|---|
| Are AVs allowed in Sacramento? | Only operators with DMV authorization for deployment and testing are allowed to travel on Sacramento streets. As of November 2025, Waymo has DMV authorization to deploy AV for testing in Sacramento County. |
| Can I order a ride in an AV in Sacramento? | Passenger services are not yet authorized for any AV operator in Sacramento. Aside from DMV authorization, operators must have an additional CPUC authorization to carry passengers and charge ride fares. |
| When will AV services be available? | Waymo deployed AV in Sacramento on February 5, 2026. The company is still conducting testing and will not offer services until they receive CPUC authorization to carry passengers and charge ride fares. |
| Who may utilitze AV services? | California law prohibits persons under the age of 18 from ordering AV services or riding alone. |
| How do I report an AV operator that is in my area without authorization? | Please check under the DMV section of this page to view the list of authorized deployment areas for each operator. Any deployment violations may be reported to the DMV by clicking on the "Report incidents" link under the same section. |
| How do I report traffic violations caused by AVs? | Violations are managed by the CPUC. Please use the "File a complaint" link under the CPUC section on this page. |
| When did the City of Sacramento authorize AV deployment in the region? | The City of Sacramento has no authorization over the deployment, permits, or the operations of AV services. All authorizations are managed by the State of California. |
| What operators are authorized to deploy AVs and where? | Please check under the DMV section of this page to view the list of authorized deployment areas for each operator. |
| What AV operators are presently in Sacramento? | As of November 2025, Waymo is the only AV company authorized to operate in Sacramento County. |
| What measures are taken during emergency situations? | VEH section 38751 requires operators to coordinate with local emergency response officials regarding access to the vehicles and removal from the emergency area. AVs should yield in response to emergency vehicles traveling with lights and sirens (Code 3) in accordance with the CA vehicle code. AV operators are responsible for providing safety measures for passengers in the event of a malfunction or unexpected situation during the ride. |
| How do I learn more about Waymo AV services? | Visit the official Waymo website to submit questions or learn more about services. |
View service areas, submit questions, and service offerings
Definitions and permit requirements
Emergency response requirements effective July 1, 2026
Notices of non-compliance. Effective when DMV issues regulations
The California Department of Motor Vehicles (CA DMV) issues permits and regulates the testing, deployment, and vehicle licensing of AV on public roadways.
CA DMV is finalizing an update to the regulations regarding testing and deployment of autonomous vehicles (AV).
These regulations propose to:
The following periods were offered by the DMV for public comment on the draft regulations:
Authorizations for deployment and testing of AV on public roadways
Official DMV website to provide feedback about incidents involving AVs
Draft of current regulations under review by DMV
Comments received during each public comment period
The California Public Utilities Commission (CPUC) issues permits and regulates ride-hail service providers operating AVs.
Ride-hail operators may not transport members of the public or charge transportation fares without authorization by the CPUC.
As of June 16, 2023, the CPUC is the official State agency managing all transportation complaints of transportation network companies, autonomous vehicles, airport shuttles, limosine operators, and charter bus companies.
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Information about CPUC Driverless AV Passenger Service program
Official email to inquire about AV programs
Official portal to report concerns or potential violations
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