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Receivables and collections unit
Payments accepted by mail, City Hall drop box on H Street, online, by phone (numbers and hours listed below) or in person (public counter hours listed below).
Various City departments bill for services rendered or fees due through the City's main financial system. There are many services billed, some examples might be:
- Sidewalk Repair
- Weed Abatement Fees
- Annual Residential Rental Inspection Program
- Animal Control Citations
- Police Response Fees
- Accident Damage Fees
- and many others
After the bills are entered into the financial system, the Receivables and Collections Unit maintains the invoice records and facilitates collection of payments on behalf of the issuing department. The Receivables and Collections staff can be reached by email at AR@cityofsacramento.org or by telephone Monday – Thursday from 8:30 a.m. to 4:00 p.m. and Friday from 8:30 a.m. to 12:00 p.m. at (916) 808-5527.
A Service Fee will soon be applied to credit card transactions to cover processing costs. Service fees are valuable tools to help the City operate more efficiently and create a better customer experience. If you prefer not to pay a 'Service Fee', there are still various self-serve payment methods available. Additionally, you can utilize more traditional payment methods, such as ACH (where accepted), checks or money orders which can be mailed or submitted in person. Thank you for your understanding.
You will need your invoice number, customer ID, and a form of payment.
Residential Sidewalk Inspection
Payment plans form
Payment plans are available on a case by case basis for many types of billing. To request a payment plan you must complete the Request for Payment Plan.
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