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Revenue Division

Receivables

Revenue Division

Receivables

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Payments accepted by mail, City Hall drop box on H Street, online, by phone (numbers and hours listed below) or in person (public counter hours listed below).

Customer Service Counter Hours

Tuesday, Wednesday, Thursday:

8:30 AM - 4:00 PM

Various City departments bill for services rendered or fees due through the City's main financial system. There are many services billed, some examples might be:

Sidewalk Repair
Weed Abatement Fees
Annual Residential Rental Inspection Program
Code Enforcement
Police Response Fees
Accident Damage Fees
and many others

After the bills are entered into the financial system, the Receivables and Collections Unit maintains the invoice records and facilitates collection of payments on behalf of the issuing department. The Receivables and Collections staff can be reached by email at AR@cityofsacramento.org or by telephone Monday – Thursday from 8:30 a.m. to 4:00 p.m. and Friday from 8:30 a.m. to 12:00 p.m. at (916) 808-5527.

A Service Fee will soon be applied to credit card transactions to cover processing costs. Service fees are valuable tools to help the City operate more efficiently and create a better customer experience. If you prefer not to pay a 'Service Fee', there are still various self-serve payment methods available. Additionally, you can utilize more traditional payment methods, such as ACH (where accepted), checks or money orders which can be mailed or submitted in person. Thank you for your understanding.

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Receivables

You will need your invoice number, customer ID, and a form of payment.

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Sidewalk Administration Fee

Reduction Request Form

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Request for Payment Plan

Payment plans are available on a case by case basis for many types of billing

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