Language Access

Language Access Program

Sacramentans speak more than 50 different languages. Nearly 37% (183,700) of residents in the City of Sacramento speak a language other than English at home. More than 77,000 (15.5%) people in the City speak English less than very well i.e. have Limited English Proficiency (LEP). (1)

The Office of the City Manager has released a Language Access Policy reflecting the City’s commitment to ensuring all residents—regardless of language proficiency—can meaningfully access City programs, resources, services, and information.

Services offered through the Language Access Program include:

  • Interpretation services for City meetings, events, and public hearings 
  • Translation of written materials such as forms, brochures, and public notices 
  • Language support for individuals accessing City services

Which Languages can the City Provide Services in?

The City of Sacramento can provide assistance in multiple languages, including the top LEP languages in the City of Sacramento: Spanish, Cantonese, Mandarin, Hmong, Vietnamese, Tagalog, Punjabi, Russian, Persian (Dari, Farsi), Hindi, and many others.

Language Access Policy

The Language Access Policy (released May 2025) establishes the language access program and the role of the Language Access Coordinator. This policy endeavors to formalize processes, training, marketing and outreach, and protocols. This policy shall be implemented to the extent that funding is available and to the extent permissible under the law.

Request Language Access Services

If you would like to request document translation, please specify the document and language. Email us by clicking on the link box below.  

If you would like to request interpretation services for an upcoming city meeting or event, please request assistance at least 72 hours in advance. Email us by clicking on the link box below.

Online Complaint Form

Use this complaint form to file a language access complaint about a City department, office or division.

Click on the link box below. (Coming Soon)

 

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