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Indoor Rebates

Terms and Conditions

Toilet Rebate

I understand that, as a Toilet Rebate participant, I may be eligible to receive rebate amounts based on customer type when replacing an existing toilet manufactured prior to 1992:

Residential customers (single-family, duplex, or multi-family): up to $175 per Maximum Performance (MaP) Premium ultra-high-efficiency toilet (UHET)

Commercial, government, industrial, and institutional customers:

  • Up to $150 per gravity-style toilet 
  • Up to $250 per flushometer-type toilet

I understand that the total rebate amount I receive will not exceed the total amount paid. Eligible expenses include the tank, bowl, and tax. For commercial installations, both the tank (when applicable), bowl, and flushometer must be replaced.

I understand that a pre-inspection is required before the existing (pre-1992) toilet is removed and that, to be eligible, I must be replacing a toilet that uses 3.5 gallons per flush (gpf) or greater.

Replacement of an ultra-low flush toilet (toilet manufactured and purchased between 1992 and 2013) with an ultra high-efficiency toilet (UHET) or high-efficiency toilet (HET) is not eligible for rebates under this program; neither is a replacement of a HET (toilet manufactured since 2014) with an eligible UHET or HET. New construction is not eligible for rebate; and installation and items needed for installation are not eligible expenses.

In order for the rebate to be processed, the City must receive a full itemized receipt/invoice and photo(s) of the newly installed toilet. When receipts are available, no other proofs of payment are required. A receipt is any document that contains the following five IRS-required elements:

  1. Name of vendor (person or company you paid) 
  2. Transaction date (when you paid)
  3. Detailed description of goods or services purchased (what you bought) 
  4. Amount paid
  5. Form of payment (how you paid – cash, check, or last four digits of credit card) 

Applicable Conditions:

  1. I understand that (1) this is a limited, first‐come, first‐served program, (2) rebates are only given for projects which have applications that are approved, (3) the City can deny any application that does not meet program requirements (which may change without notification), and (4) rebates are not applicable to, and will not be provided for, any work or conversion performed prior to my enrollment in the rebate program.
  2. I am responsible for completing the retrofit project within 120 days of receiving approval to proceed from the City’s Water Conservation Staff. I may install it myself or hire a contractor to do the work. In either case, the City is not responsible or liable for any damage to my property in any way connected to the retrofit project.
  3. I understand that if my project will take longer than 120 days, I must submit a request for extension via mail or email as early as possible. If I do not submit my project receipts and photo(s) by the end of 120 days or the end of my approved extension, I will be found ineligible and will not be able to receive my toilet rebate.
  4. I understand that if I am asked for supplemental documents to my rebate applications, I must supply them within two weeks from the time I am asked for them from program staff. If I fail to return them within this timeframe, my application will be withdrawn and must wait one month before reapplying.
  5. I shall submit my itemized receipts to City’s Water Conservation Staff upon completion of the retrofit project. I may be subject to a post‐completion inspection appointment where Water Conservation Staff may verify the installation of the toilets.
  6. I understand that I am responsible for ensuring that my retrofit project follows the program guidelines. I understand that the proper installation of toilet(s) are solely my responsibility; and that installation of the HET(s) or UHET(s) may not result in lower water bills.
  7. Upon completion of my project, I will provide a total cost of the project and copies of all receipts and invoices associated with the project. These receipts will be itemized, showing quantity and price for each item purchased. If a contractor is used, the receipts will have labor separated and be easily distinguishable from the materials and will show that it is paid. The City reimbursement amount will not exceed the cost of the project as documented by invoices or receipts.
  8. I will allow the City to conduct site visits to my property within five years of the date of this Agreement for the purpose of collecting data and photographs of the project site. The City will contact me in advance to arrange times for these visits.
  9. I am responsible for complying with all applicable laws, regulations, ordinances, or other legal requirements, and nothing in this Agreement shall excuse or modify any such requirements.
  10. I, the Participant, agree to defend, indemnify, protect and hold the City of Sacramento and its agents, officers, and employees harmless from and against any and all claims or liability for injuries or damages to any person or property to the extent arising from my acts or omissions, or the acts or omissions of my contractor or anyone acting on my or my contractor’s behalf, or from conditions on my property.
  11. I understand that the City of Sacramento is required to send IRS form 1099 to me and the IRS when rebates total $600 or more.

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