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If you haven’t heard back in 7 business days, email smallbusiness@cityofsacramento.org. The issue may be due to submitting a general request instead of a "Business Resources" request.
I am in the City's 311 portal, but I don't see "Business Resources" as an option, what do I do?
To ensure your 311 request gets to us, you must submit a "Business Resources" request. If you don't see "Business Resources" as an option, please navigate back to the "Verify Contact Information" and ensure you mark yes for the "Business Case?" question.
Why am I being referred to a non-City organization for business counseling?
The City partners with California Capital to provide expert business counseling at no cost to you.
Does the Business Solutions Center have a physical location?
Staff are based at City Hall, 915 I Street. There is no walk-in service; please submit a request via the 311 portal or email smallbusiness@cityofsacramento.org to schedule an appointment.
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